Guys, I love you. I have loved your product since I got a Series 1 in 2000. We have been compadres for 11 years now. Your interface, now 11 years old, is still so much better than the brain dead stuff from the Cable guys that it is almost laughable.
Ahh, but many of you are saying – "TiVo is too expensive." Yes, I agree – but not for the reason you are about to drone in my ear. I'll get to that in a minute.
Forget about the economics of all this for a minute. Many people have commented over the years, "just get a Comcast DVR", "why aren't you using the Microsoft Crap Shifter"? "Boxee is awesome", and "Roku is amazing.." Yes, yes, I understand all that. Cable boxes suck, have no storage and are soul sucking. "But Comcast on-demand is awesome" – yes and has tons of crap I don't want to watch and none of the stuff I do want to watch. "Boxee is cool"… but gets no live content. "Roku is awesome !".. but can't play content off your own network. "MythTV is orgasmic!" – if you're a troll living in your mothers basement wearing your brothers skin. Save me all that bullshit. TiVo is awesome because it does it all. And for this they have suffered, as they are beholden to cable guys – who as we all know are terrorists.
TiVo, my issue isn't your solution, or your service, or the $12 a month, or the cable cards, etc.. My issue is the damn power supplies!
Starting in 2006 I weighed in heavy. I run 4 Tivo's in my house, two series 3's and two TiVo HD's.. I have another Series 3 "on the bench". Over the years I have found out the hard way that you guys have a major, major issue. YOUR POWER SUPPLIES FAIL ALL THE TIME !
As of today, I have replaced the power supplies in all my TiVo's at least once. The one in my basement 3 times! In the six years since "going all in" I have replaced 6 power supplies. At $100 a pop, well you do the math.
Thankfully it's easy enough to order them from WeaKnees and put them in yourself. I honestly don't know what your customers do that don't know how to or don't what the issue is.
Tonight I just finished the install of power supply number 6. Guys, really? I'm still in till there is a better solution but it can't be too far away (right?)…